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Privacy Policy

Privacy policy


At MDG Fog Generators Ltd ("we"), privacy and information security are priorities. Consequently, we adopt this privacy policy ("Policy") to address the protection of Personal Information (as defined below) collected from users of the MDG Fog Generators Ltd | Website (the "Website") and individuals who communicate with us through either the Contact Us page | or via emails ("you"). This demonstrates our commitment to transparency in how we collect, use, and disclose your information.

Collection of Personal Information

"Personal Information" refers to any information about an individual that can, directly or indirectly, identify them.

We collect the following Personal Information:

  • First Name
  • Last Name
  • Email Address
  • Phone Number
  • Country and, if applicable, postal code
  • Company name where you work

This information is collected through forms on our Website and interactions between you and our Website.

Additionally, we collect other Personal Information such as IP addresses through cookies (see the section on Cookies below and our Cookie Policy).

Your Consent

By visiting, using the Website, or otherwise communicating with us, you agree to be bound by this policy and consent to the collection, use, storage, disclosure, and destruction of your personal information in accordance with the terms described herein. If other terms apply, we will describe them at the time of collection.

If you do not wish for your Personal Information to be collected, used, or disclosed in this manner, please refrain from providing it or exercise your right to withdraw your consent.

You understand that some features of our Website may no longer be accessible or may be restricted due to your refusal to provide the required information or, where applicable, your withdrawal of consent.

Use of Personal Information

The Personal Information we collect is used for the following purposes:

  • To provide and improve our services
  • To communicate with you (responding to your inquiries, sending newsletters, etc.)
  • To manage your orders and purchases
  • To analyze the use of our Website to improve its performance and user experience

Disclosure of Personal Information

We do not sell, trade, or rent your Personal Information to third parties. However, we may disclose it to third parties with your consent or, without your consent, under a legal exception.

For instance, we may disclose your Personal Information without your consent to service providers who help us operate our Website, provided they are contractually bound to:

  • Use Personal Information only to the extent necessary to provide the service
  • Refrain from disclosing or communicating
  • Personal Information without our consent
  • Implement stringent security measures
  • Allow us to audit these measures
  • Notify us immediately in case of a privacy incident
  • Destroy Personal Information at the end of a contract

We may also disclose your Personal Information without your consent to:

  • Our lawyers and legal advisors
  • Authorities under a valid court order or search warrant
  • Another party in a commercial transaction

Please note this list is not exhaustive. We may be authorized by law to disclose your Personal Information to others without your consent.

Retention of Personal Information

We retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

We reserve the right to establish personal information destruction policies from time to time. If you request the destruction of your Personal Information, we will make reasonable efforts to comply with your request, unless we are authorized or required by law to retain it.

Protection of Personal Information

Information security is a priority for us. As such, we have implemented measures to protect Personal Information that are reasonable considering their sensitivity, purpose of use, quantity, distribution, and format.

We have adopted policies and practices to govern our handling of Personal Information, which include:

  • The framework for the use, disclosure, retention, and destruction of Personal Information
  • Roles and responsibilities of our employees throughout the lifecycle of this information
  • A complaint process regarding the protection of this information

Furthermore, each employee who uses Personal Information is bound by confidentiality obligations and has received appropriate training. Employees can only access Personal Information necessary for their duties. In case of noncompliance, our governance policies and practices include sanctions.


A cookie is a small text file sent by a server to your browser, which will send it back the next time it connects to servers sharing the same domain name.

We may collect Personal Information such as your IP address through this technology or similar technologies. For more information on this collection, please refer to our Cookie Policy.

Your Rights

You have the following rights:

  • The right to modify or withdraw your consent to the collection, use, and disclosure of your Personal Information. The withdrawal of your consent will not have retroactive effect and may impact your ability to access our services, offers, and content
  • The right to access your Personal Information
  • The right to correct your Personal Information if it is inaccurate or ambiguous, and to complete it if it is incomplete
  • The right to obtain your Personal Information in a commonly used digital format
  • The right to be informed of a privacy incident involving your Personal Information that may cause you significant harm

You can exercise these rights at any time by sending a written notice to the Privacy Administrator whose contact information is provided at the end of this document.

We will respond to any request within 30 days of receipt, unless the law allows an extension of this period. If we refuse to provide or correct the information, we will provide the reasons for the refusal, the applicable articles of the law, and information on your recourse, subject to the limitations of the law.

If we refuse to correct the information, we will allow you to place comments in your file regarding the Personal Information for which the correction was refused. We will also retain the Personal Information subject to an access request for as long as necessary to allow you to exhaust all legal recourse.

Changes to this Privacy Policy

We reserve the right to modify this Policy at any time. Any changes will be posted on this page and, if the changes are significant, we will provide a more visible notice (e.g., by sending a notice via email).

Contact Us

For any questions regarding this Policy, or for any requests related to your Personal Information, please contact the Privacy Administrator at:

Leticia Villeneuve
Privacy Administrator
MDG Fog Generators Ltd
10301, avenue Pelletier
Montréal, Quebec, H1H 3R2
Phone: +1 514 272 6040
Contact Form